Question 1

Can I change or cancel my order after placing it?

Accepted Answer

We can help with changes within a short window after you order. For up to 30 minutes, we can usually update things like size, colour, or shipping address. After that, production starts and changes may not be possible, so double-check before checking out.

Question 2

Do you restock sold-out or limited items?

Accepted Answer

We try to keep limited releases limited. That said, if there’s something you missed and really liked, let us know. Sometimes old ideas come back remixed into something new.

Question 3

How do I choose the right size?

Accepted Answer

We use standard sizing. The easiest move is to grab your favourite piece of clothing at home, check the size on the tag, and order that same size here.

Question 4

How long does shipping take?

Accepted Answer

Orders usually arrive within 10 to 15 days. Everything is made when you order it, not pulled from a warehouse. It takes a bit longer, but it means less waste and a better way of doing things for the earth.

Question 5

Do you ship internationally?

Accepted Answer

We ship to most places, with a few exceptions. If checkout doesn’t work for your location, reach out to us and we’ll see what we can do.

Question 6

Do you accept returns or exchanges?

Accepted Answer

Because everything is made to order, we don’t offer returns or exchanges. If your item arrives misprinted, damaged, or missing something, send us a photo and we’ll see what we can do.

Question 7

How are your items made?

Accepted Answer

Each piece is made to order. No warehouses full of unsold stock, no unnecessary waste. Just what’s needed, when it’s needed.

Question 8

How can I contact you?

Accepted Answer

Head to the contact page on our site and send us a message. We’ll get back to you as soon as we can.

FREQUENTLY ASKED QUESTIONS